Privacy Policy

When you place an order, create an account, contact us, or use our website, we may collect personal information including your name, email address, phone number, delivery address, billing details, order history, and any messages you send to us.

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We only collect information that is necessary for operating our business, processing your order, providing customer service, and improving our services.

We may use your personal information to:

• Process and dispatch your order

• Contact you about your order, delivery, refund, or enquiry

• Provide customer support

• Confirm payment or billing details

• Prevent fraud, misuse, or unauthorised activity

• Improve our website, products, and services

• Send marketing emails or updates, only where permitted or where you have agreed to receive them

You can unsubscribe from marketing emails at any time.

We do not sell your personal information.

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We may share your information only where necessary with trusted third parties, such as courier companies, payment providers, website hosting providers, IT service providers, or professional advisers. This is only done where required to complete your order, operate our business, comply with the law, or protect our legal rights.

Payments may be processed by secure third-party payment providers. Biblis does not store full credit card details on our own system.

Our website may use cookies and similar technologies to help the website function properly, remember preferences, analyse website traffic, and improve the shopping experience.

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You can disable cookies in your browser settings, but some parts of the website may not work properly.

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

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However, no online system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate, incomplete, or outdated.

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To make a request, please contact us using the contact details on our website.

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including order processing, customer service, accounting, legal, tax, fraud prevention, and business record requirements.

If we become aware of a privacy breach that may cause serious harm, we will take appropriate steps in accordance with the New Zealand Privacy Act 2020.

If you have any questions about this Privacy Policy, or if you would like to access or correct your personal information, please contact us through the contact details provided on the Biblis website.

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Biblis may update this Privacy Policy from time to time. The latest version will be published on our website.